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MyAccount is our safe and secure online portal for residents. It’s a free, easy to use service that provides you with online access to your information 24/7. MyAccount is the fastest way to contact us and the best way to keep track of your rent and repairs.

With MyAccount you can:

  • Report and track repairs
  • Pay your rent and/or service charges and view statements
  • View your rent breakdown and service charge information
  • Update the details we hold about you and those in your household
  • Contact us.

Who can use MyAccount? You can use MyAccount if your property was managed by AmicusHorizon prior to 22nd May 2017, or if you became an Optivo resident on or after 22nd May 2017 and live in a property that used to be managed by AmicusHorizon. Find out more on our website, by clicking here.